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Terms & Conditions

Unless otherwise stated, all prices quoted are in Euro and include VAT.

1. Driver information

Minimum driving age is 21 years old. Drivers aged between 21 and 24 must have held their licence for at least three years. Drivers aged 25 years and upwards only need to have held a licence for a minimum of one year.

Drivers aged between 21 and 24 are required to pay a Young Driver insurance surcharge of Euro 10.00 per day. (Excludes Tax)

Maximum driving age is 75 years old. Drivers over this age may still hire at the discretion of the rental partner ( up to 75 years ). In these cases an Over 70 insurance surcharge of Euro 10.00 per day will apply. (Excludes Tax)

All rates quoted are for one driver on the rental policy. Up to 4 additional drivers may be added to each policy, provided they meet the above conditions. An additional charge of Euro 7.00 per day per driver applies. (Excludes Tax)

2. Rates

All rental tariffs shown on our Cars And Rates page are current for rentals starting within 48 hours. For rentals starting after this time, the prices may differ from those shown because our rental partners have variable rates throughout the year dependent upon seasonal demand and availability. All requested quotes will show the lowest available price that our rental partners are offering between the chosen dates, and will be honoured and applied to any booking made.

3. Insurance

All rates quoted include third party insurance cover and the Collision Damage Waiver (CDW) which provides cover against the cost of repair if the vehicle is damaged. This excludes damage to the tyres, windscreen or oil-sump. Extra Insurance, which covers damage to any part of the vehicle, can be purchased for an additional Euro 6.00 per day.

All policies carry an excess. Excess 900 - 1500 EUR (varies per category of vehicle) - (Includes 19% Tax) which it has to be preauthorized on the driver's credit card.

Theft waiver (TW): Excess 900 - 1500 EUR (varies per category of vehicle) - (Includes 19% Tax)

Customers have the option to reduce the policy excess to zero by selecting Zero Excess at the time of booking, for Euro 12.00 per day, Minimum Euro 24.00 Excludes 19% Tax. New Excess is zero Euro. This supplement replaces the need for Extra Insurance, as full cover is included in the price. In that case the minimum security deposit applied of 250 EUR.

4. Delivery and Collection

Vehicles will be delivered by the rental partner to the pre-booked location at the start of the rental, within 30 minutes of the agreed time. During office hours (8am – 6pm) this service is free of charge. Bookings for deliveries outside of normal office hours can only be taken for airport locations. We offer no delivery or collection service from Nicosia.

Please Note that for all collections from both Paphos and Larnaca Airport, an Airport collection fee of €20.00 will be charged directly by our car rental suppilers.  - (Includes 19% Tax)

5. Out of town collections

In most cases, vehicles should be returned to the place of delivery. If the vehicle is to be returned to a different location, a charge of Euro 35.00 will apply. This will be added automatically to the cost of a booking, shown as "One Way Fee".

6. Fuel

All vehicles are delivered with a full tank of fuel. Hirers are obliged to purchase fuel in advance (return with tank empty) this applies to all our rental partners for vechile hire of 1 day or more.

7. Vehicle Types

Vehicles are booked according to Group. Due to the wide variety of cars used by our rental partners, we are unable to guarantee any specific make or model of car. The vehicles photographed are for illustrative purposes only, to give a guide as to the size and specification of cars within each Group.

8. Use of the vehicle

All rentals include unlimited mileage, but vehicles must only be driven on asphalt roads and may not be taken into the occupied Northern Areas. Only those drivers listed on the rental agreement may drive the vehicle, and the vehicle may not be used for the paid carriage of passengers. Failure to adhere to these conditions will invalidate the insurance and the hirer will become responsible for the full market value of the vehicle.

The hirer agrees to return the vehicle to the place and time shown on the rental agreement. Additional charges may be levied by the rental partner if the vehicle is not returned at the agreed place.

Drivers must not drive the vehicle whilst under the influence of drugs or alcohol.

Traffic fines or penalties remain the responsibility of the hirer at all times.

Negligence of any kind on the part of the hirer, including dangerous driving, will invalidate the insurance.

The rental partner reserves the right to repossess the vehicle at any time if the contract is breached.

9. Accidents

In the event of an accident, the hirer must contact the rental partner within 24 hours of the incident taking place. If another vehicle is involved, the police must also be called before either vehicle is moved. All our rental partners have emergency roadside assistance telephone lines, manned 24hrs per day.

10. Payment

No deposit is required for each reservation made, payable at the time of booking. A confirmation notice will only be sent after up to 48hours that has been received. All major credit cards are accepted. The remainder of the balance should be paid locally to allocated rental company upon arrival in Cyprus.

Confirmation of booking will normally be sent via e-mail within 24 hours of receipt of the booking request, with the exception of Sundays and on Cypriot Public Holidays.

We are required to give our rental partners a minimum 24 hours notice for all booking requests and as such we are unable to accept same-day bookings, or bookings for next day at late notice.

No further card details will be asked.

11. Cancellations

Client can cancel any of their current orders 14 days after the date they completed the booking, sending a written statement to our customer support to the email Client will be refunded with the full amount paid if the cancellation is received at least 72 hours prior of picking the vehicle. Applies only for partial pre-paid bookings.
No refunds will be given for rentals ended early, for late collections, for no shows or for cancellations made after the rental start date or less than 72 hours prior of picking up the vehicle. Cancellations can be made by sending an e-mail to in order to refund the deposit paid. Alternatively you can contact us by calling our Customer Service department on +357-25877850. Working Hours: Monday to Friday 09:00 – 18:00.

(Law 14(I)/2000)

12. Use of personal information may be required to forward personal information to one of its rental partners to allow them to identify you. We will only disclose the information necessary for the purpose of making your booking.

13. Customer Service Online Car Rental is managed by Andy Spyrou (ASG ) Ltd at 86 Petra Business Centre, Franklin Roosevelt , 3011 Limassol, Cyprus

If you have any questions, please contact customer service by sending email to or call at +357-25877850 Monday to Friday from 9:00 - 18:00.

Company Registration no. HE37305. Company VAT no. 99000016M

E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007

14. General conditions

The transaction and the conclusion of the agreement are made under the applicable law provided by the following laws and restrictions:

 These Product Terms shall be governed by and construed in accordance with the laws of the Cyprus Republic and any disputes will be decided only by the Cyprus courts

The law of Electronic commerce and the related issues of 2004 (Law 156(I)/2004).

The Award of Consumer Distance Contracts Law of 2000 (Law 14(I)/2000).

 On The Unfair Commercial Practices Business to Consumers Law of 2007(Law 103(I)/2007).

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